Social media marketing is a powerful way for businesses of all sizes to reach prospects and customers. People discover, learn about, follow, and shop from brands on social media, so if you’re not taking advantage of social within your digital marketing strategy, you’re missing out on a fast, inexpensive, and effective way to reach almost half the world’s population. Great marketing on social media can bring remarkable success to your business, creating devoted brand advocates and even driving leads and sales.
Let’s look at the many ways in which social media can help you connect with your target audience, engage with customers and grow your business.
In this complete article about social media marketing for business, you’re going to learn:
- What is social media marketing,
- What are the benefits of social media marketing,
- Tips for making a social media marketing strategy and a plan to carry it out,
- What are the best social media platforms for business,
Social media marketing is a form of digital marketing that focuses on using the great power of popular social media to promote your brand and achieve your business goals. Social media marketing is not just about setting up a profile and posting to it from time to time. It is a well-thought-out and evolving strategy that will bring you closer to the goals you set in advance. Part of the strategy includes such things as:
- Managing and optimizing your profiles
- Posting photos, videos, articles, and stories that represent your business and attract a targeted audience
- Responding to comments, likes, shares and monitoring your progress
- Following and interacting with your followers, customers, influencers and building your own community
Social media marketing also includes paid advertising of your business, so that it can be displayed on the homepage of people who do not follow you
Benefits of Social Media for Business
With such widespread usage and versatility, social media is one of the most effective free channels for marketing your business today. Here are some of the specific benefits of social media marketing:
Increase brand awareness
The visual nature of social media platforms allows you to build your visual identity across vast audiences and improve brand awareness. And what better brand awareness brings is better results with all your other campaigns.
Increase website traffic
Links in your profile, blog post links in your posts, and your ads, social media is a top channel for increasing traffic to your website where you can convert visitors into customers.
Social media posts and ads are key ways to drive traffic to your website. Sharing great content from your blog or website to your social channels is a great way to get readers as soon as you publish a new post.
Generate leads
Lead generation is one of the most important parts of your business, to have an income you must generate leads. Social media is great for that, it offers an easy and low-commitment way for potential customers to express interest in your business and your products.
Promote content
Promoting your content, new products, articles, etc. through social media is a good way to convince new customers to use your services.
Humanize your brand
Authenticity, sincerity, and being real are some of the most attractive and valued qualities a company can have. These qualities influence the building of trust in your customers and their identification with your brand. Social media is the perfect place to showcase these qualities and build this trust between you, show how you work, show how your services work, let your customers share their reviews, and convince more customers to your work.
Customer and audience engagement
Social media platforms give us the opportunity to communicate with our customers and fans quickly and directly. The other way around, it also gives our customers the ability to communicate with us quickly.
If you want your audience to be active, be active yourself, comment, like, and answer questions, and people will start to engage more and more bringing you more interested people and more growth to your business.
Targeted advertising
Social ads are an inexpensive way to promote your business and distribute content. They also offer powerful targeting options so you can reach the right audience and make the most of your budget.
These are some of the benefits of social media marketing for business, if you want to know how to benefit from it yourself, read along.
And remember the bigger and more engaged your audience is on social media networks, the easier it will be for you to achieve your marketing goals!
Social Media Marketing Strategy
A successful social media marketing strategy will look different for every business, but here are the things they will all have in common:
- Brand identity: What do you want to convey to your audience? How should they feel watching your content?
- Knowledge of your audience: What platforms they use, what content they like, when they are the most active, who else they’re following, and much more.
- Content strategy: A good content strategy is a key to success, take care of it to regularly and accurately reach your audience
- Analytics: Remember to check and analyze your social media statistics from time to time, how many people you reach, and how you reach them. This informations will be useful to decide what and when to post on your profile to reach as many of the targeted audience as possible
- Regular activity: If you want to use social media to grow your business, you need to be active – post regularly, stay on top of engagements, interact with your customers as well as other people on social media, keep up with trends, and update your profile.
Creating Social Media Marketing Plan
Now that you know what a social media strategy for your business should look like, and you know the advantages of social media. It’s finally time to plan your social media marketing, below I will present you with things to keep in mind when planning it:
- Choose your platforms: Based on your target audience, platforms popular for your industry, as well as your bandwidth. Don’t use them all! Take on the number of platforms you can actively keep up with. You can always start with one and then add on more slowly as you get used to them.
- Set goals and objectives: For your social media work to bear fruit, it is important to have a goal. If you have a goal, you can break it down into smaller tasks and points you need to make to achieve that goal. For example, set yourself how many times a month you will post, how often you will update your profile, how often you will check your profile analytics, etc. Based on that you can make adjustments to reach as much audience as possible
- Report and adjust regularly: Use each platform’s analytics to identify which posts generate the most engagement, whether you’re getting more followers, and to see your audience demographics. Scale-up what works and throw away what doesn’t.
Social Media Marketing Tips
The most important knowledge about social media for business you already have. It’s time for some additional tips you need to keep in mind to further harness the power of social media.
Create diverse content
People are different and have different tastes. To ensure that your followers are not bored and to attract as many people as possible, create diversified content, insert videos, infographics, articles, posts, quizzes, and the like. Something different appeals to everyone.
Stay consistent
Stay consistent. Determine the times you share your posts, think about the days of the week that are most profitable for you to be active on social media, and stick to that plan. Don’t let your followers forget about you.
Don’t just post—participate
Remember that social media is not just about posting your content – you must also participate in the community. Comment, answer questions, like other profiles and influencers, look for opportunities to further develop your profile.
Measure success with analytics
Use data analysis tools to see how many people and what kind of people visit your profile. If you are satisfied with these results it means that your plan is working and you just need to stick to it, if you have any doubts then you can start to act and change your approach based on the statistics you received.
Advertise
Advertise your profile and your services to reach even more people. If you have the funds and care about growing your brand even faster, invest in advertising.
The best social media marketing platforms for business include Facebook, YouTube, Instagram, Twitter, and TikTok. Different social media marketing sites require different approaches, so here’s a brief overview of each one—its user base, main vibes, pros, cons, and content types.
Facebook is the largest social media platform globally as well as one of the biggest local business directories. People of a diverse range of age groups use it to communicate with friends and family, participate in groups and forums, find and visit businesses near them. Facebook is a great platform to:
- Build relationships with current customers
- Announce hours changes, events, and milestones
- Hold discussions and live streams
- Grow your community
YouTube
You may not think of YouTube as a social media marketing channel, but it is: you can post videos to your channel; share, comment, like other videos, and follow other accounts you like. Plus, you have a curated feed in your homepage with recommended videos. The key to social media marketing on YouTube is to add value, not to go viral at all costs. Yt is best for:
- Tutorials, how-tos, and explainer videos
- Advertising (video ads and display ads on the platform)
Although it arrived on the scene years after LinkedIn and Twitter, Instagram quickly surpassed those platforms. It is popular for its diverse content formats, including Feed, Stories, Lives, Reels, and IGTV posts. People use Instagram to follow influencers and brands they buy from and profiles that support their personal values. Create your bio on Instagram, and use it to:
- Social shopping
- Influencer marketing
- User-generated content
- Company culture
TikTok
TikTok is the fastest growing social media platform of all time, taking only five years to reach one billion monthly active users. Mainly known for dancing, there are also countless popular categories on the platform, which continues to grow. Companies are finding ways to use it as a marketing channel, but remember that the main reason people use TikTok is for entertainment, so make sure your videos are in line with that. For effective social media marketing on TikTok, you may want to:
- Participate in trending challenges
- Post funny and inspiring videos
- Be relatable
Twitter is known for quick thoughts type of posts, useful tidbits, and energetic discussions. You should be regularly active on any social media platform, but it’s especially important here. Many people use Twitter to get news, follow brands and get customer service. Be sure to retweet when a customer has something nice to say about you, and don’t forget to answer people’s questions when possible. Use Twitter to:
- Follow influencers to keep up with news and trends.
- Share a story through a series of Tweets in one thread.
- Make yourself available for customer service and FAQs.
As you can see social media marketing is a very important part in the growth of your business. It brings a lot of benefits and if you are not yet using social media you better finish reading that article and start already.